Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Jo224 on July 20, 2017, 12:18:40 pm

Title: Alexa and background volume
Post by: Jo224 on July 20, 2017, 12:18:40 pm

Hi when Alexa replies or acknowledges me she is not turning the background music volume down so I cannot hear the answer. My dot is still doing this but the larger echo has stopped doing it. How can I turn it back on?

Title: Re: Alexa and background volume
Post by: Donna@plumbitnow on October 15, 2017, 02:43:48 pm

I'm having the same issue. Does anyone know how to fix this? She used to turn the music volume down when she responded.

Title: Re: Alexa and background volume
Post by: asianrocker on October 15, 2017, 06:40:42 pm

Haven't tried that before. When I listen to music I have it on max and she can't hear me even if I scream at 'her face' as loud as I can. I always manually lower the volume and even then she still can't hear me even if I'm screaming. Ugh.