Echo & Alexa Forums
General Category => Echo Technical Support => Topic started by: Komandosik on January 21, 2018, 04:23:27 pm
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Hi,
im really sorry for my english - still learning this language.
At home i have echo dot, echo - New one ( second gen) and from today fire stick. Both Alexa working with zero problems, they are connected with IKEA smart lights, seeing each other and full working. But about fire stick i can't link fire stick to my account with alexa app- when im asking: ALEXA, FIND HORROR MOVIE AT FIRE TV- it should find something and show results, but... instead that i hear PLEASE LINK YOUR VIDEO SUPPLIER.
It should be in Alexa App - music,video & books tab but... i dont have something like this in alexa app (its directly from amazon website). I checked on my and my father phone (both s8+ android 8 and 7).
https://www.amazon.com/gp/help/customer/display.html?nodeId=202145750 (https://www.amazon.com/gp/help/customer/display.html?nodeId=202145750)
I don't know what happened ? I found some information about how to link fire stick to alexa - and it should done auto but... notning. Alexa app can see fire stick, can i change some option (like name) and thats it.
Only with Echo/Echo i can read status: ONLINE, - but firestick its working on TV
(https://thumb.ibb.co/mRoCRw/Screenshot_20180121_204543_Amazon_Alexa.jpg) (https://ibb.co/mRoCRw) (https://thumb.ibb.co/bA4mmw/Screenshot_20180121_211559_Amazon_Alexa.jpg) (https://ibb.co/bA4mmw)
How can i link my echo to fire stick? any ideas? Thank You so much