Echo & Alexa Forums

General Category => Amazon Echo Discussion => Topic started by: bullseye759 on May 22, 2017, 10:45:46 am

Title: calling and messaging
Post by: bullseye759 on May 22, 2017, 10:45:46 am

Hi
the instructions for signing up for calling and messaging say to click on the conversations icon on the home page. I don't see this icon anywhere on the home page.

Title: Re: calling and messaging
Post by: malliekm on May 22, 2017, 11:37:45 am

Are you looking at the home page of the Alexa app or your phone's home page?  It's in the Alexa app.

Title: Re: calling and messaging
Post by: jwlv on May 22, 2017, 12:01:40 pm

Quote from: bullseye759 on May 22, 2017, 10:45:46 am

Hi
the instructions for signing up for calling and messaging say to click on the conversations icon on the home page. I don't see this icon anywhere on the home page.

It's there. Just make sure you are looking in the right place. See screenshot.
You might also want to check if there's an update to the Alexa app. The last update just came out about a week ago. Older versions of the app won't have the conversations icon.

(http://i.imgur.com/fEv8lF3.jpg)

Title: Re: calling and messaging
Post by: StevenR on May 22, 2017, 12:24:41 pm

Are you in the US? This option is only available there currently. As far as I know, Amazon hasn't made any announcements regarding if or when it is likely to roll out to the rest of us.

Title: Re: calling and messaging
Post by: Robbie on May 23, 2017, 12:45:43 pm

You can only use a cell phone Not a tablet for the setup!  At least for an android cells  your  phone Must be over 5.0 for greater!
Robbie