Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Kaprice on September 27, 2017, 09:40:26 pm

Title: Dialing regular phones
Post by: Kaprice on September 27, 2017, 09:40:26 pm
I have the first gen echo and an update Alexa app on my phone.

I set up calling, gave it a Google Voice #, and entered the verification code.

In the Alexa app, I'm still only seeing contacts that also have the Alexa app. I don't see any way to add my phone's contacts to Alexa. And my Echo tells me it can't dial phone numbers.

How do I get around all that?
Title: Re: Dialing regular phones
Post by: malliekm on September 27, 2017, 09:44:31 pm
I don't think you can.  Right now Alexa only calls other people in your contacts that have Alexas.  Very soon you'll be able to call cell and landlines.
Title: Re: Dialing regular phones
Post by: zroger73 on September 28, 2017, 10:41:55 am
Very soon you'll be able to call cell and landlines.

As soon as yesterday, actually. :)

Yesterday evening, I placed a call by saying "Alexa, call XXX XXX XXXX" to a landline that was not in my phone's contact list. I also didn't have to give it a number or go through any type of setup - it just worked.
Title: Re: Dialing regular phones
Post by: malliekm on September 28, 2017, 12:54:12 pm
That was quick  ;)  I just tried it but the person I called said I was breaking up.  Just like with my GH, I could hear them perfectly but on their end, not so much.
Title: Re: Dialing regular phones
Post by: renegade600 on September 28, 2017, 05:56:39 pm
you are right, it was quick.  just tried it on my dot and the call went through.  surprised the update was so quick.  wonder if it was done before the announcement :-)
Title: Re: Dialing regular phones
Post by: malliekm on September 28, 2017, 07:01:59 pm
you are right, it was quick.  just tried it on my dot and the call went through.  surprised the update was so quick.  wonder if it was done before the announcement :-)

How was the call quality on the other end?
Title: Re: Dialing regular phones
Post by: renegade600 on September 29, 2017, 04:18:40 am
you are right, it was quick.  just tried it on my dot and the call went through.  surprised the update was so quick.  wonder if it was done before the announcement :-)

How was the call quality on the other end?

it was my luck nobody answered  :-(
Title: Re: Dialing regular phones
Post by: johnfalc on October 04, 2017, 04:02:16 pm
I've used it with a few numbers and those I called reported excellent call quality.  It sounded great on my end from the Echo I called from.