Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: boxall on May 08, 2020, 06:53:05 pm

Title: Stereo pair - Echo Dots - both not working with voice commands
Post by: boxall on May 08, 2020, 06:53:05 pm
f I ask Alexa to play anything on my Stereo Pair, music only comes out of one speaker.


If I get it to play from Spotify or Amazon Music and push it to the stereo pair from an app it works fine.

 
Title: Re: Stereo pair - Echo Dots - both not working with voice commands
Post by: renegade600 on May 08, 2020, 06:57:23 pm
what is the exact command you are giving to play?
Title: Re: Stereo pair - Echo Dots - both not working with voice commands
Post by: boxall on May 08, 2020, 09:22:19 pm
Alexa play XXX everywhere.

Or if I am in the room where they are, just Alexa play XXX.
Title: Re: Stereo pair - Echo Dots - both not working with voice commands
Post by: renegade600 on May 09, 2020, 02:43:16 am
what happens if you give the command    play xxx on (music service)  everywhere
Title: Re: Stereo pair - Echo Dots - both not working with voice commands
Post by: boxall on May 10, 2020, 09:16:25 pm
Same issue. In fact, today the stereo pair would both even play when pushing music to them...it is just flaky. Now they are.
Title: Re: Stereo pair - Echo Dots - both not working with voice commands
Post by: renegade600 on May 10, 2020, 09:23:38 pm
the only other thing I can think of is to do a power cycle on your echos.   pull the plug for at least 40 seconds
Title: Re: Stereo pair - Echo Dots - both not working with voice commands
Post by: boxall on May 19, 2020, 08:44:30 pm
Done that. I noticed today they start playing in stereo within a few minutes of a new track playing. Just dodgy.