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Amazon Echo Discussion / Re: Alexa OS incorrectly responding to music requests
« Last post by jwlv on November 05, 2022, 05:17:50 pm »
Quite often tech support is the last to hear about changes that corporate makes. Most of the time they hear it from users rather than some higher-ups in the company.
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Amazon Echo Discussion / Re: Alexa OS incorrectly responding to music requests
« Last post by Jeff29 on November 05, 2022, 03:03:29 pm »
Amazon support stated to me it was a bug.

The moment I ran into this problem (before contacting support) I suspected it was Amazon attempting to better monetize their music.

AlanH--thanks for that link to The Verge and the excellent article.

It seems like Amazon is attempting (perhaps successfully) to return to a very old business model where big business forces music on consumers then capitalizes on predictable returns.  This is how the music industry worked until the Internet where people could make their own decisions vs being stuck with a business driven radio station (with "hit" songs that weren't organic but, again, planned and driven by a business model with surprising success and revenue).

I have always purchased my own music, movies, books and never trusted big business to "handle" my purchased content on my behalf--I won't even "activate" the "free digital copies" businesses try to foist on consumers.  Some people here may remember how consumers in a very large group lost all of their online (digital music) purchases with the closing of a single business.

If my last name was "Bezos" I'd be doing this too but hopefully with a smoother transition.  That said, "Amazon, welcome back to being a (granted, extremely large) commodity limited to shipping as I won't be using any Amazon music options."
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Amazon Echo Discussion / Re: Alexa OS incorrectly responding to music requests
« Last post by renegade600 on November 05, 2022, 03:41:06 am »
no bug, just amazon trying to force users to pay for a subscription so they can play what they want to hear.  No asking for specific music without a paid subscription.    Best to find another music service.   
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Amazon Echo Discussion / Re: Alexa OS incorrectly responding to music requests
« Last post by jwlv on November 04, 2022, 11:59:15 pm »
Amazon says it's a "new feature" of Amazon Prime Music. It's not a bug.

According to Mac Rumors: https://www.macrumors.com/2022/11/01/amazon-prime-100-million-songs/
and Business Insider: https://www.businessinsider.com/guides/streaming/amazon-music-prime-new-features-songs-podcasts-2022-11

Instead of 2 million songs for free for Prime members, it's now 100 millon songs. But the 100 million songs are played in shuffle mode (or random). That means it won't always play exactly what you ask for, but it will get to it eventually.
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Amazon Echo Discussion / Alexa OS incorrectly responding to music requests
« Last post by Jeff29 on November 04, 2022, 05:04:42 pm »
Before 1 Nov 2022:

Req: Alexa play <song title> by <artist>
Resp: Playing <song title> by <artist <list>>
Action: correct song plays (matching announced title and artist)

On Nov 1st:
Same request but:
Incorrect resp: Shuffling <song title> and similar songs
Incorrect action: random song plays (not the requested title) or requested title is played but there doesn't appear to be any logic behind when the correct title is played vs. an incorrect title.

Additional associated errors:
command: Alexa turn off shuffle
response: "I can't set the shuffle mode on Amazon Music"

command: Alexa what song is this (following an above request for <title>)
response: I can't specify for this stream
 - note that no stream was requested.

On Nov 1st I called and reported this to Amazon technical support and was told this is a bug and engineers are working to resolve the problem.

Given this bug has continued all week I thought I would post here to let the community know Amazon is working on resolving the bug.

I am also hoping someone will mark this as "sticky" until it's resolved so people immediately see what I believe is a pervasive issue.
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Amazon Echo Discussion / Amazon Music Potential IP Violation
« Last post by Jeff29 on November 04, 2022, 04:55:44 pm »
Last week the Alexa OS stopped properly providing the correct artist name for:

Song: Losing You
Artist: Ephixa and Laura Brehm

Before last with the song was appropriately listed and credited the correct artist.  Now the Alexa OS incorrectly lists the artist as:

Incorrect Artist: "Various artists and Laura Brehm"
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check history and see what it hears
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When I tell Alexa in my living room to "Set a Reminder" when she sets it my Roku is activated and the Smart Portable A/C, which is turned OFF, is switched ON. (This is the room the Roku and A/C, that are affected, are in and both are part of the living room Roku's group.) It does not do these when it performs the reminder, only when being set.

Why would just telling Alexa to set a reminder for i.e. 8 PM do either of the above?

How to stop those actions?

3 Echo Dots (4th generation).

Thanks!
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Amazon Echo Discussion / Re: Speaker Group Problem
« Last post by scottrods on November 01, 2022, 07:46:53 pm »
Interestingly enough, I have a similar thing going on. However, I know what the problem is... after a year or more of the symptom... I figured out that any command given that could change anything on my system, will turn off audio streaming.
For instance - I set a station on Pandora to play with a sleep timer when I lay down for my sleep during the day (I work nights) For the longest time, It would play great for days then it would shut off after anywhere between 5 minutes and an hour... with no prompting from me. I figured out a little while back, my mother-in-law (who lives with us) was using the timer for all kinds of stuff, and when the alert comes on and she tells Alexa to Stop.... Alexa Stops ALL sounds, including the streaming music I was playing in the other room. I have no speaker groups either, and thought they should maintain their own streaming/music especially since I also have a different wake word on my bedside unit.

So to cap this all, Is there any way someone else could be causing the music to stop from another Echo product by using something like the timer, or an alarm of some sort in the same system (USer name, owner etc...)????
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