Echo & Alexa Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: craig738759 on May 11, 2020, 05:21:27 pm

Title: Lately Alexa reminders arriving on phone with no alert sound or badge
Post by: craig738759 on May 11, 2020, 05:21:27 pm
Hi
lately when l receive a reminder that l have set, either a one off or a repeated reminder, l hear it from the chosen Echo device and it is pushed to my phone [iPhone 10] the banner appears, but l no lomger get a sound or badge on the phone.

So basically unless l see the banner appear and i'm not near the alexa device l miss the reminder.

No settings have changed, all the options are enabled on the phone and Alexa, l've rebooted Alexa and the phone, uninstalled the app and reinstalled it, but something that has worked for years now has recently stopped for some reason.

 

Any help would be appreciated.

Thank you

Craig.