Echo & Alexa Forums
General Category => Echo Technical Support => Topic started by: Mrh1 on March 01, 2018, 05:45:21 pm
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Not sure if this point has been raised before. If so sorry but I have been unable to find it.
I often use my echo dot to stream a playlist from my Amazon music. Recently, I noticed that the music sounded rather dirgelike - playing more slowly than it should. I checked and found it was playing slowly - it took 4 minutes 2 seconds to play a song 3 minutes 51 seconds long. The music plays quite smoothly - just slowly. Any advice would be appreciated.
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Never heard of this issue. So, unplug the alexa device for five minute, then plug back in and try again. If you still have an issue contact Echo support. Maybe a setting changed in your music player.
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Might be a theoretical physicist you need - doesn't time slow down near a black hole ..? ;D
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Thanks mike27oct. Yeah, the off/on worked. (As it always does but I would have liked a more elegant solution!). I would still like to understand how this could occur.
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Sorry strayfish but a google search says there aren’t any black holes in the south of England 😊!
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@Mrh1
"Turn it off and turn it on" is very elegant. Sort of like E=mc square
Haven't you watched the Brit comedy series "The IT Crowd"?
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I have come back to this forum because the problem is re-occurring and getting worse. The turn off/turn on solution lasted for about a month before the problem returned; now it is doing it after 24 hours. I am still at a loss as to what might be causing this so any ideas welcome.
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Oddly enough I’ve started experiencing this same issue. The voice has also changed (not by issuing “speak slower” etc it’s markedly different to that.
The unit is altogether pitched slower; ie “talks” and plays music noticeably slower. It’s an echo dot gen 2 which has a Bluetooth speaker.
Off & on lasts for a couple of hours. I have 2 other dots and a full fat echo which are all operating normally.
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did you try the suggestions in the other posts?