Echo & Alexa Forums

General Category => Amazon Echo Discussion => Topic started by: blackbeagle on February 17, 2017, 09:44:47 am

Title: Echo crashes
Post by: blackbeagle on February 17, 2017, 09:44:47 am

This thing has been crashing all morning. IN the middle of a song and it stops. Any suggestion as a fix?

Title: Re: Echo crashes
Post by: mindmagic on February 17, 2017, 10:09:05 am

1. Unplug it, wait three seconds and plug it back in.

2. If that doesn't work, reboot your router.

Title: Re: Echo crashes
Post by: AlanH on February 17, 2017, 10:20:24 am

Failing that, try a reset:
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201819000