Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: crick616 on May 17, 2017, 02:22:50 pm

Title: Pandora works on only 1 of 3 alexa devices
Post by: crick616 on May 17, 2017, 02:22:50 pm
We have an Echo and 2 Dots in our home. I successfully linked Pandora using the Echo and can play any of my Pandora stations on the main living room Echo. But neither of our Dots will play Pandora. They Say "I cannot find your Pandora account." I tried unlinking and then relinking Pandora but that didn't work. Any ideas?
Title: Re: Pandora works on only 1 of 3 alexa devices
Post by: mike27oct on May 17, 2017, 02:42:10 pm
Did you first unplug both Dots, wait five minutes and then plug both back in again?  Always try the simplest solution first.
Title: Re: Pandora works on only 1 of 3 alexa devices
Post by: crick616 on May 17, 2017, 04:31:33 pm
Unplugged both Dots. Deregistered Pandora. Waited >5 minutes. Plugged Dots in. Re-registered Pandora. Works on Echo in main room. Dots still don't work.
Title: Re: Pandora works on only 1 of 3 alexa devices
Post by: mike27oct on May 17, 2017, 04:35:02 pm
Contact Echo customer service phone number.