Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Kuda on December 05, 2016, 06:53:54 pm

Title: Echo app
Post by: Kuda on December 05, 2016, 06:53:54 pm

Hello all
I just setup my echo, but every time I open my echo app on my iPhone it goes back to setup. Echo is working fine responding to voice controls no problem, wanted to do some of the skills from the app. Is there a fix?

Title: Re: Echo app
Post by: mike27oct on December 05, 2016, 09:29:22 pm

Try this:

Turn app complete off and reboot phone.
Unplug Echo for at least 5 minutes.

Afterwards, try it all over again.  Any gremlins should be gone and devices are working well again.