Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: CailinRua on December 27, 2017, 03:53:41 pm

Title: Adding a Second Account to Alexa
Post by: CailinRua on December 27, 2017, 03:53:41 pm

I am trying to get my husband's Amazon account added to Alexa so he can use his own and we can set up the voice recognition. I know it says to use "Household Profile" and "My Voice" but those options just aren't there in my app. Can anyone help?

(https://image.ibb.co/cadvcG/26176676_10156092522743993_614441804_n.png) (https://ibb.co/dsnXPw)

Title: Re: Adding a Second Account to Alexa
Post by: CailinRua on December 29, 2017, 10:23:29 pm

Can anyone help?

Title: Re: Adding a Second Account to Alexa
Post by: Drwoodr on December 29, 2017, 11:17:37 pm

I saw your question, then I just happened to read this post http://www.echotalk.org/index.php/topic,3231.0.html (http://www.echotalk.org/index.php/topic,3231.0.html) that indicates that households are not yet available in Canada, and wondered if that was your issue. I see from your profile that you are in Canada.

Title: Re: Adding a Second Account to Alexa
Post by: CailinRua on December 30, 2017, 10:43:28 am

Quote from: Drwoodr on December 29, 2017, 11:17:37 pm

I saw your question, then I just happened to read this post http://www.echotalk.org/index.php/topic,3231.0.html (http://www.echotalk.org/index.php/topic,3231.0.html) that indicates that households are not yet available in Canada, and wondered if that was your issue. I see from your profile that you are in Canada.

Thanks for your reply! Yes, that would be the problem then. Darn, hopefully they add it soon!