Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Cajbrown11 on March 08, 2017, 01:21:47 am

Title: Echo Dot 2 Not Executing Commands
Post by: Cajbrown11 on March 08, 2017, 01:21:47 am

I've had my Dot 2 for a few months with no problems. Today, for some reason it has stopped executing commands. It recognizes the "wake word", ring turns blue, but will not respond to commands.  I have reset to factory settings.  I can play music using my Alexa phone app. I can pair to Bluetooth speakers.  So sound works.  Like a petulant child, it won't listen. Any ideas?

Thank you.

Title: Re: Echo Dot 2 Not Executing Commands
Post by: strayfish on March 08, 2017, 05:40:37 am

Just saw somewhere else that you're not alone and that it's all fixed now. Thought to be Amazon's servers again.

Title: Re: Echo Dot 2 Not Executing Commands
Post by: Alpha Bitch on March 08, 2017, 12:49:07 pm

This happened to me late last night (after midnight).  I suspect the DOT was updating itself.  All was well this morning.