Echo & Alexa Forums
General Category => Echo Technical Support => Topic started by: sdevoy@bizfocused.com on April 11, 2019, 10:08:59 pm
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Hi,
I installed my first Echo. I went into the Alexa app on my phone and connected the Email and Calendar to my Office 365 account. If I ask Alexa what is on my Calendar, the answer is always "Nothing". I had Alexa add something to my calendar, gave date, time and topic. Alexa said OK. Nothing ever appears in my Outlook Calendar.
Any ideas?
thanks,
Sean
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Account linking, such as email and calendars, don't usually happen instantly. How long have you waited? Also, on your Office 365 account did you give Amazon/Alexa the necessary permissions?
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Thanks for the response.
I waited 24 hours. I un-linked and re-linked (3 times). I checked Office 365 Admin, Alexa has full permissions.
The Echo also says no new email when there is email pending.
I am kind of disappointed. I hate to have to send it back, but if it can't connect I don't want it.