Help! When I'm trying to add items from shopping list in the Alexa app, the list scrolls automatically, so I  can't click on items to add. This us in the 'checked off' list and the pre loaded shopping list ( the one with pictures).

Its driving me nuts. I have tried reloading apps, emptying cache etc. Been happening for last 3 months or so.
TIA

My son goes to school in another state.  I had his Echo Dot on my Alexa app until this morning.  I was trying to remove some devices that I no longer own and didn't realize it would remove all the devices.  How can I connect back to my son's Echo?

so my mother has dementia so teaching her new things is almost impossible she has learned to use alexa though to play music problem is if alexa volume is to low she will say "alexa louder" and that only increases the volume like 10 % or something. so first i downloaded alexa app on my pc and apparently you can't add routines on the pc app? what is the deal with that ? seems pretty stupid regardless if i use my phone to make a new routine  it wont let me use the word louder as the "when" part of the routine im assuming its because it is already a skill or a routine or something by default. any one have any idea how i can changer "alexa louder" to just make the volume 100%?

Hi

I've just joined the forum in desperation. Yesterday (30/7/24) I received my very first Alexa device, an Echo Dot 5th Gen and somehow or other managed to fowl up the setting up and I've been struggling ever since. In the end I finished up resetting to factory settings. But how the heck do I proceed from here in getting it set up.

Yesterday I got as far as setting up the voice id and choosing to add my husband at that time as requested. However, when the app told me to get him out to talk to Alexa, I'm afraid that just isn't possible since he is quite severely mobility impaired as well as registered as partially sighted. At this point everything went haywire and I could get no further hence my hope of starting   over again by resetting to factory settings.

So! where do I go from here. At present its just another thing cluttering up my desk for no good reason. I have no idea what to do now. For this reason I would very much appreciate help on what to do, how to proceed possibly in some detail as I'm getting not a single clue from the app. So please, HELP!!!

Tracey