Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: cpatek on December 08, 2017, 07:42:06 am

Title: Alexa not available on extended network
Post by: cpatek on December 08, 2017, 07:42:06 am

I have a media room (Detatched garage the I turned into a media room) and my network signal doesn't reach that far. So I bought a range extender. I set it up last night and it is connected to both the 2.4 and 5 GHZ networks and from my phone I can get to the internet through it. but I can't see my echos from that network. So not sure what to do as I have a dot that i would like to put in the media room but the WIFI signal is just too bad without the extender.

Title: Re: Alexa not available on extended network
Post by: tuicemen on December 08, 2017, 08:01:32 am

If the Dot was previously configured prior to you adding the extender go to your alexa app and search for a new Wi-Fi source. You should see the extender as a access point tell alexa to use it. ;)