Echo & Alexa User Discussions and Support Forums

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Amazon Echo Discussion / Re: Alexa app on android phone wont start.
« Last post by renegade600 on November 20, 2021, 04:38:07 pm »
Using a  phone.
MI Note 3 running Android version 9 PKQ1.181007.001 with security patch level 2020-01-01

Techcrunch (TC) advises:
"look into whether serving a certificate chain with our new cross-sign makes sense"

This is gobbledy-gook to me !
Anyone offering clarity would be appreciated.

any chance it is being blocked because of the US ban. 
32
Amazon Echo Discussion / Re: Alexa currently not available on PC
« Last post by renegade600 on November 20, 2021, 04:33:15 pm »
what operating system and where are you trying to download it from.   also you can access your settings from the browser though it will be limited.   just go to alex.amazon.com
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Yes. Tap the blue circle in the app, ask her to turn on or off whatever you want.  I do this all the time to disarm my Blink cameras, turn up (or down) the thermostat and turn on certain lights.
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Hi all.

newbie so go gentle LOL

OK, so ive set up all my lamps, TV etc etc
Lets say Im out of my house, and I want to tell alexa to turn the lamps on.
BUT....only using my voice.
Sooo if Im in a bar, I can use my android to >open the alexa app>using VOICE only to tell alexa to turn on "lounge lights, kitchen lights, play christmas songs

Thank you who reply in advance
35
Amazon Echo Discussion / Re: Alexa app on android phone wont start.
« Last post by JJStenson on November 19, 2021, 07:13:08 pm »
Using a xiaomi phone.
MI Note 3 running Android version 9 PKQ1.181007.001 with security patch level 2020-01-01

Techcrunch (TC) advises:
"look into whether serving a certificate chain with our new cross-sign makes sense"

This is gobbledy-gook to me !
Anyone offering clarity would be appreciated.
36
Amazon Echo Discussion / Alexa currently not available on PC
« Last post by JJStenson on November 19, 2021, 06:44:45 pm »
Cannot download Alexa app for PC.
37
Amazon Echo Discussion / Re: Alexa app on android phone wont start.
« Last post by renegade600 on November 19, 2021, 08:09:14 am »
Alexa app on android phone wont start. Causes "Certificate error. Please update Google Chrome"
Google Chrome is already updated.
Have reinstalled Alexa app. No difference.

what phone?
38
Amazon Echo Discussion / Re: Alexa app on android phone wont start.
« Last post by jwlv on November 18, 2021, 08:01:33 pm »
Are you using an older Android phone?

Many older phones use a security certificate from Let's Encrypt.  Let's Encrypt had one of its older root certificates expire in September 2021. This causes devices, software/apps, or websites that use the old certificate to error out.

Here's more on that from Tech Crunch: https://techcrunch.com/2021/09/21/lets-encrypt-root-expiry/
39
Amazon Echo Discussion / Re: Alexa app on android phone wont start.
« Last post by scottrods on November 18, 2021, 07:51:02 pm »
I'm on Apple and I have to open the Alexa app two times every time I try and use it. The second time it actually opens. The first time it opens and shuts like it was exited by me... flashes up the home screen for a micro-second then back to the phone's home screen. I use it to shop for the list capabilities between home and multiple [hones, so it's a bit aggrivating at times... but I muddle through.
40
Amazon Echo Discussion / Alexa app on android phone wont start.
« Last post by JJStenson on November 18, 2021, 04:40:01 pm »
Alexa app on android phone wont start. Causes "Certificate error. Please update Google Chrome"
Google Chrome is already updated.
Have reinstalled Alexa app. No difference.
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