Echo & Alexa User Discussions and Support Forums

General Category => Echo Technical Support => Topic started by: TulsaTV on October 01, 2021, 09:28:42 am

Title: Plex and WJST Jet Set skills stopped working on 1st gen Alexa devices
Post by: TulsaTV on October 01, 2021, 09:28:42 am
As of Thur, 9/30, the Plex skill responds properly but no music comes out on the 1st gen Amazon Echo and the Amazon Tap (1st-ish gen). But it does work with Emby (similar software to Plex, but the Emby skill requires an SSL cert for your home server) as well as Tunein, Somafm, Pandora, iHeart, and Amazon Music.

(The WJST Jet Set Radio skill developed the same problem.)

2nd and 3rd gen Echo Dots have no problems with any of those audio skills.

Both Plex and WJST worked the day before. I did unplug the Echo and powered down the Tap, no luck. Rebooted router also, no difference.

I have noted a little difference in the way those two devices handle Plex; if you tell them to Stop while they are playing music, the last song still appears on the Plex dashboard and may stay for awhile, unlike with any other gen of Echo device. However, it hassnít created a problem with playing music in the past.

But now, a Plex music request from the 1st gen Echo or the Tap never shows up on the dashboard (Plex Dash app).
Title: Re: Plex and WJST Jet Set skills stopped working on 1st gen Alexa devices
Post by: jwlv on October 01, 2021, 05:23:06 pm
This should have made headline news, but it didn't. September 30, 2021 was the expiration of a major root certificate.
Read here:

Let's Encrypt is a free HTTPS certificate provider. One of their root certificates expired yesterday. Millions of devices, applications, software, firmware, etc. have used this root certificate. When the certificate expired, other servers will not allow anything that uses the old certificate to connect. Essentially it renders affected devices, software, etc. obsolete. The only way around this is if the manufacturer or developer updates their device or software with a newer, current root certificate.

I don't know if this affects Plex. You could try updating the Plex software on your server to see if it helps. It is also possible that the 1st gen Echo devices are using the expired certificate. Or the skills used the expired certificate.