Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Miasmum on September 20, 2017, 06:17:25 am

Title: Accessing shopping list offline
Post by: Miasmum on September 20, 2017, 06:17:25 am
Hi,

Although Amazon say that folk can access the shopping list offline, when I tried to use it in my local store it came up with a 'no network available. Please connect and try again' message.

Has anyone got any ideas how to make this feature work?

Cheers

Chris
Title: Re: Accessing shopping list offline
Post by: asianrocker on September 20, 2017, 09:47:18 am
This is definitely a new feature. I actually just turned off my WiFi and open Alexa app. It did show me the option to open my list.

Maybe try to update your Alexa app.
Title: Re: Accessing shopping list offline
Post by: malliekm on September 20, 2017, 10:57:45 am
I've always been able to access my shopping list while at the store with no wifi.
Title: Re: Accessing shopping list offline
Post by: renegade600 on September 20, 2017, 02:52:12 pm
I just use ifttt to have the shopping list email to me prior to going to the store.   unfortunately not all stores are wifi or mobile phone friendly - too much interference.

It would be nice if amazon would have widgets for the shopping list. 
Title: Re: Accessing shopping list offline
Post by: mike27oct on September 20, 2017, 06:33:49 pm
To OP:

This is not a new feature; it has been there since the beginning.  If your phone works like most, if wi-fi is not available for any reason, the phone switches to use cell data.  If you are in a big store, even cell data may not even work, and that is why the no network message appeared.

This is not the app's fault. because you cannot get a wi-fi or cell radio signal if there is not one, or it is blocked by large structures like buildings, mountains and such. No internet access, then it's  no go.
Title: Re: Accessing shopping list offline
Post by: malliekm on September 20, 2017, 06:52:03 pm
Folks, the shopping list is available with NO wifi and NO mobile data.
If wifi and mobile data are OFF and you open the Alexa app/list, you'll get
the following message...

"the Alexa app is offline.  You can still use your lists, but changes won't synchronize
until you reopen the app once you're back online."


If you don't see your list, go to the menu icon in the upper left corner,
tap and then tap List.  It works for me.  Turn off wifi and mobile data and give it a try.

It has worked this way for as long as I've had my Dots (Christmas of last year).
Title: Re: Accessing shopping list offline
Post by: mike27oct on September 20, 2017, 11:08:25 pm
Yes, but . . .
With the Alexa app off, I turned off wi-fi and cell data for phone.  Then turned on Alexa app.  No go; app did not boot on.  I then turned on wi-fi, turned on Alexa app, and then turned off wi-fi again after app was running.  Then the app worked as you described,

So, the Alexa app must be on, and if wi-fi and cell signal are not present it works as you say.
Title: Re: Accessing shopping list offline
Post by: malliekm on September 20, 2017, 11:46:55 pm
It does work as I said Mike. I just tried it again. closed the app, shut down WiFi and mobile data. Open the app. Clicked on the menu and it told me that I'm offline but could still access my list.  Click on the menu again and list and there it was. You just aren't holding your mouth right  ;D
Title: Re: Accessing shopping list offline
Post by: mike27oct on September 21, 2017, 12:03:44 am
Closing an app is not same as minimizing it.  On iPhone, to close an app it has to be dragged up and off the screen  This completely shuts down an app,  That is what I meant when I said app was off; its not minimized (running in background) -- it is completely dead. 

I have no idea how to completely shut down an app on Android phone.
Title: Re: Accessing shopping list offline
Post by: malliekm on September 21, 2017, 01:03:35 am
On my Galaxy S7 I can tap the Recent key to close all apps.  All apps  close at once.  It is the close all option. Not minimize.   Still works.  Don't know what more to say other than maybe it's an Android thing.
Title: Re: Accessing shopping list offline
Post by: mike27oct on September 21, 2017, 01:55:31 am
Interesting. At any rate, we both know how to access shopping list on our phones when not connected to radio signals. Thanks for bringing it up.
Later, Gater.
Title: Re: Accessing shopping list offline
Post by: renegade600 on September 21, 2017, 06:15:27 am
 
Folks, the shopping list is available with NO wifi and NO mobile data.
If wifi and mobile data are OFF and you open the Alexa app/list, you'll get
the following message...

"the Alexa app is offline.  You can still use your lists, but changes won't synchronize
until you reopen the app once you're back online."


If you don't see your list, go to the menu icon in the upper left corner,
tap and then tap List.  It works for me.  Turn off wifi and mobile data and give it a try.

It has worked this way for as long as I've had my Dots (Christmas of last year).

NOT TRUE.  sometimes it will take forever getting to the list.  It has happened to me a few times when I forget to get my list email.    the spinner just spins and spins and spins and spins and spins and spins until you say heck with it.   if it has never happened to you then you are lucky. 
Title: Re: Accessing shopping list offline
Post by: malliekm on September 21, 2017, 11:47:40 am
You caught me.  I'm just a big fat liar  :-\ ::)
Title: Re: Accessing shopping list offline
Post by: StevenR on September 21, 2017, 04:40:40 pm
I've just tested this on Android by swiping the Alexa app away, turning in airplane mode, and restarting the app. The app displays a message saying "No network connection available. Please connect and try again." Tapping OK causes the app to close. I don't know if it has always done this or if this is new.
Title: Re: Accessing shopping list offline
Post by: malliekm on September 21, 2017, 05:34:46 pm
I've just tested this on Android by swiping the Alexa app away, turning in airplane mode, and restarting the app. The app displays a message saying "No network connection available. Please connect and try again." Tapping OK causes the app to close. I don't know if it has always done this or if this is new.

I want to copy what you did but I don't know how to "swipe the Alexa app away".
When my Alexa app is closed (not minimized) and wifi and mobile data are off (or
on for that matter), this is the first screen that opens when I open the Alexa app.
(http://i1133.photobucket.com/albums/m595/monicakm1/Screenshot_20170921-161337_zpshrsng8v0.png) (http://s1133.photobucket.com/user/monicakm1/media/Screenshot_20170921-161337_zpshrsng8v0.png.html)

I tap the menu in the upper left corner to access the menu, tap list and see this
(http://i1133.photobucket.com/albums/m595/monicakm1/Screenshot_20170921-161404_zpsk8akqumt.png) (http://s1133.photobucket.com/user/monicakm1/media/Screenshot_20170921-161404_zpsk8akqumt.png.html)

Tap the menu again (since is SAYS I can still use my list) and tap list and see this
(http://i1133.photobucket.com/albums/m595/monicakm1/Screenshot_20170921-161438_zpsqjrzy1s3.png) (http://s1133.photobucket.com/user/monicakm1/media/Screenshot_20170921-161438_zpsqjrzy1s3.png.html)

As the app says, changes won't sync until you reopen the app once you're back online.  So if you're added to the list and not opened it while online, you won't have your most up to date list...but that's not what's in question here.
Title: Re: Accessing shopping list offline
Post by: renegade600 on September 21, 2017, 06:35:39 pm
IMO, you should not have to change any settings to get to the list.  that is why I am always mentioning that amazon needs a widget for their lists.  if you use evernote and other similar apps you can get the shopping list on a widget. 
Title: Re: Accessing shopping list offline
Post by: asianrocker on September 21, 2017, 07:53:20 pm

LOL some posters here are funny. It is actually amusing though how some people can't access their shopping list off line. Mine works really fine.

Actually I read before you can't access it offline so what I do before was access my shopping list while still home then leave it open so even if I have no network. My shopping list is still viewable.

Oh have to say though, when I did that leave my alexa app shopping list open when offline, it screwed up my connection coz it detected that I was offline and booted me off the alexa app, then I've to re setup my echo.

so this new feature is a welcome surprise.
Title: Re: Accessing shopping list offline
Post by: mike27oct on September 21, 2017, 09:26:02 pm
Wii an android Phone user explain to Monica how to swipe an app off her phone.  In the case of my iPhone I must double click the home button, running apps show in half screens and I swipe/drag the app I want off on the screen upward and it is gone and totally shut off.
Title: Re: Accessing shopping list offline
Post by: malliekm on September 21, 2017, 09:29:52 pm
Oops, I forgot the PhotoBucket doesn't work like it used to.  I'll redo this visual, for those that need it, again.

When my Alexa app is closed (not minimized) and wifi and mobile data are off (or
on for that matter), this is the first screen that opens when I open the Alexa app.

(https://lh3.googleusercontent.com/c7k3cBYUB3VkGSELib9WFebOzX2CnL7SUxXOgFol50NEae9QmB7bh5CWeLFRiJYbV2sA26m5I2YuGrt6UpU0j7W_6ap4ZIEDqnFTdYb1qvgFR_je95IkRi71VaDbpwaPYGI00sobh5Jiq-0sxt67wTNxzKoXrH4jWwsjJuoOR4IWz6mJ-8VaMCpnUywK4yMgsNTVnGFfRcOS7LBXLKbSyBlntfNAfdwErmivRROyDnfx1XsTzU0kPTnGzt_hKXQqGwHkKhqHFUxAX1vpZZozjJn9RIgH6ft-CVjzsNScln_TZHEC5kHEMvX5BlVJqn_6ho_93cgDStmSBY0z8wBk58-pIVZj3UbFxydE0Nb7pWxPqhc_K-BRTJc9o-8fq4Wcm1xKBdln8gDmRDX5jSHZmC9cvtXqgmXi851phDAwW68urwp5dl8QQ60UmrP1CSKAmg1AbP7rC8ucnB9NdiyxOsRJQM9T8NHYc0bUEMYLrqRMQTO1pgHtZDFo-38hZ9tvYaFbRqf3xmVE2b4nZoJdHpj4SW47pSt1VBTy-LRR93NuPoEDCW4iOZI4iSIefNzYrzsc-Y8V7Db8nYJ8z_J3kXfohcC2_33MAo3tBIaTYA=w527-h935-no)


I tap the menu in the upper left corner to access the menu, tap list and see this
(https://lh3.googleusercontent.com/kvVjGGoEVpUoMVUdgU8DozQZKa3oYhtTdO0nNQnK7c80X-K1OZXXjkfK5HEUw62B2U-R5cUqgyADi_ieuRmRu6Hmlrq4dfgrM-tpnE_zFWWkT73pzXyVW4oUmgfr7_7L-OtcdX0e8EhGN5zgwSk6r61riDIBBDQVm_TOg1JKYIPDqCKsr6olYxaK0ofPizcvQ-USEVRh9fM9ymsixQRMaayBvGu1bOrs1mKKorA0WtazL-YBNUsP-jDqaV4XbTfV48NtzjUguXv24aaX2aN6HCHnfdgmEsr2vYeK3UidJG8wggM8VQn8ZnsdbUOxmELZ_CiZOV6bQGHsEwH7wD9fWNoVrejMG9d8nr0a5Mm1hijmH-qBTE8vvrJndetRjlky4ae4lCy9H9oHcz4gk3yXCouFkzFR8c20n_PIRf5E0hovu_SEOUCaSC76-oatB-f7PJSGEV3DzCv1PRMauF8K3ekeAzp3RMcOxBJVU4SwDWLrfH3CLtpSpjyaLZxW8nlt3Vrcn5MEXSqomt1XcsfYIC8kmVY3N6w7VfZU8mrFFMITXaxpDJER5vaUw6qfrbOxkGoSo-cPjn7Pa0qGRX8E61bOj2nmUdg9B3G07i-vuA=w527-h935-no)

Tap the menu again (since is SAYS I can still use my list) and tap list and see this
(https://lh3.googleusercontent.com/P6gIBEp7AWdwJgraIEyYKc2oEiUKuvMuOBApy_iKb8xZlJQk6WqZCu1-FTNvWa8aJGhhd1fvK2gQIL_BAmk0YlFZGfPVgGppYEW1CJ30wY6dOkA11KhtTXOHJS1uMy_p44JfsE0xpgtQlgS1wvgPefmYNg0Yd-bOtr7mZepbcp2EaFnQhGmTT0Jzh0S2hNE-RFXe3CyJMtbweTey7ZVVQRnvE1aF1Phz0CvggDcS486iFiSn3XBmwVyj8onDMSqmNP3jn3YaRTwbH24DJo1er_2BAaDtu9m8pupxV7w-ttLbGVZlUSK3HwgsUJ5BLLC3kzSHSYgwgQUcR3e4dMpTQv7h9TmJcc0qwJQsFvpSPYjsJuDSTvhzbRRqc7k1qCnmt8_qKD_KfYC2kNGXIqJmgwuRCDD63z8ak12mMCx6WV5JGIYPZE6FHjkfE0J-QcukoDF-bMdq2LxXXENkt1C2RvJ9uCZVw1nMagBErL_LWhud8UrlgQmibAJXDNaGmsbEsNQrvng9bZ7Up0WwuaApA87As-R2M8XS0wdU_U0x0kgZ0ZmhUDBErm7Os7vObCm4pfjbnthOHQLbxnFNOyKOqqbjAH6krovDyyXGXo4bmA=w527-h935-no)
Title: Re: Accessing shopping list offline
Post by: malliekm on September 21, 2017, 09:45:06 pm
Wii an android Phone user explain to Monica how to swipe an app off her phone.  In the case of my iPhone I must double click the home button, running apps show in half screens and I swipe/drag the app I want off on the screen upward and it is gone and totally shut off.

There are a lot of things a "swipe" can do on my phone.  I'm pretty sure closing an app isn't one of them on the S7 running Nougat 7.0.  Remember, Android users have choices.  We're not stuck on doing things one way...ie Apple's way or the highway.  If someone else has a different phone, different provider, different OS, there can be different actions to do the same thing.  I can swipe and drop an app to the "remove" section of the screen but that removes the app, it doesn't close it.  I know how to close an app.
Title: Re: Accessing shopping list offline
Post by: malliekm on September 21, 2017, 09:52:36 pm
Wii an android Phone user explain to Monica how to swipe an app off her phone.  In the case of my iPhone I must double click the home button, running apps show in half screens and I swipe/drag the app I want off on the screen upward and it is gone and totally shut off.

When I double click my home button, my camera opens.  That's a feature I have the option to set up.
Like I said yesterday, tapping the "recent" soft key opens all running apps.  I can tap "close all".
I can also close individual apps by swiping them off the screen or I can open one.  I just never use that feature that way.  I normally close all or open one. 
Title: Re: Accessing shopping list offline
Post by: mike27oct on September 21, 2017, 11:24:55 pm
Just trying to help.  Someone said he swiped the Alexa app off on his Android, and he got same results as I did, and the message on screen your referred to.

No need to "dis" my cell phone, I have not dissed yours.All smartphones are good.  I like mine, and you like yours.  So what!