Echo & Alexa Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: GaryM on March 14, 2018, 09:30:00 am

Title: Alexa being woken from TV/Phone etc.
Post by: GaryM on March 14, 2018, 09:30:00 am
Sorry if this has been addressed in other threads, it's hard to search for...

How do you or even can you stop your Echo from being awoken from audio devices such as your TV or phone when watching youtube clips for example?

Thanks.
Title: Re: Alexa being woken from TV/Phone etc.
Post by: jwlv on March 14, 2018, 10:50:53 am
The only sure way to accomplish this is to press the Mic/Mute button on the top of the Echo.
Title: Re: Alexa being woken from TV/Phone etc.
Post by: GaryM on March 14, 2018, 11:24:35 am
Ah I see, thanks.

I could have sworn I heard a while back that they had developed a way of stopping this?
Title: Re: Alexa being woken from TV/Phone etc.
Post by: strayfish on March 14, 2018, 11:39:33 am
Nope. Every advert for an Alexa device and a chorus of chirps goes off in my house!
Title: Re: Alexa being woken from TV/Phone etc.
Post by: renegade600 on March 14, 2018, 01:35:50 pm
Quote from: strayfish on March 14, 2018, 11:39:33 am
Nope. Every advert for an Alexa device and a chorus of chirps goes off in my house!

have not had that problem anymore.  the last few weeks, I have seen several echo commercials and a youtube video and my echo kept quiet.    have not watch an episode of castle lately so not sure if it will still activate. 
Title: Re: Alexa being woken from TV/Phone etc.
Post by: strayfish on March 14, 2018, 02:02:18 pm
Maybe there's an update on the way then.
Title: Re: Alexa being woken from TV/Phone etc.
Post by: Andy on March 14, 2018, 03:15:28 pm
Ours keeps waking up on the alexa ads -lol
Title: Re: Alexa being woken from TV/Phone etc.
Post by: renegade600 on March 14, 2018, 05:10:18 pm
Quote from: strayfish on March 14, 2018, 02:02:18 pm
Maybe there's an update on the way then.

don't know about an update but they were supposed to be tweaking it to make it harder to wake up unintentionally.  the superbowl commercial proved it could be done
Title: Re: Alexa being woken from TV/Phone etc.
Post by: GaryM on March 16, 2018, 04:44:55 am
I'm no software expert but surely they can develop a way of being able to distinguish between a real human voice and an audio device?
Title: Re: Alexa being woken from TV/Phone etc.
Post by: strayfish on March 16, 2018, 05:24:39 am
They kinda have in that the devices wake but on the whole they don't try to deal with whatever they've heard. They used to and that did lead to some odd 'conversations'!