Echo & Alexa Forums
General Category => Smart Devices and Gadgets => Topic started by: Sandra ellis on June 25, 2019, 10:05:46 pm
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I have 1st gen Echo Show and 6 smart plugs. Only 5 will connect. They all turn lights on or off in the Nedis SmartLife app, but when I put in a Group in two Groups in Alexa Skills, only 5 will turn on or off. They are TanTan SmartPlugs. I also have a smart bulb and a 2nd Echo Show and 2 Dots under thee same account. Do you think it is the brand of plugs or am I overloading the system? My intent is to set up one of the Shows at a 2nd location 15 miles away and put 3 of the Smart Plugs on one Show and 3 on the other. Right now, I am trying to set all plugs at one location but only 5 will respond. Using only one Amazon account.
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I have 1st gen Echo Show and 6 smart plugs. Only 5 will connect. They all turn lights on or off in the Nedis SmartLife app, but when I put in a Group in two Groups in Alexa Skills, only 5 will turn on or off. They are TanTan SmartPlugs. I also have a smart bulb and a 2nd Echo Show and 2 Dots under thee same account. Do you think it is the brand of plugs or am I overloading the system? My intent is to set up one of the Shows at a 2nd location 15 miles away and put 3 of the Smart Plugs on one Show and 3 on the other. Right now, I am trying to set all plugs at one location but only 5 will respond. Using only one Amazon account.
Your not overloading your system however you may wish to check your routers wi-fi settings many routers have a default max wireless conections some allow you to change this number. Also it is most likely not the best idea to use all the same brand smart devices a mix makes trouble shooting easier.
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I have 1st gen Echo Show and 6 smart plugs. Only 5 will connect. They all turn lights on or off in the Nedis SmartLife app, but when I put in a Group in two Groups in Alexa Skills, only 5 will turn on or off. They are TanTan SmartPlugs. I also have a smart bulb and a 2nd Echo Show and 2 Dots under thee same account. Do you think it is the brand of plugs or am I overloading the system? My intent is to set up one of the Shows at a 2nd location 15 miles away and put 3 of the Smart Plugs on one Show and 3 on the other. Right now, I am trying to set all plugs at one location but only 5 will respond. Using only one Amazon account.
what router do you have? if too old or a cheap model, it could be the problem. otherwise, there should not be any limitations. also the previous post mentioned something about mixing brands. I too agree with that. I try to keep two brands of plugs, lights and even assistants :-) easier to troubleshoot and not as expensive to replace things if one brand is no longer supported. I
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Might be your smartplugs. I use Wemo plugs and I probably have about 20 of them.