Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: chlopez on November 13, 2017, 09:56:37 am

Title: Alexa App (iPhone) does not update shopping list
Post by: chlopez on November 13, 2017, 09:56:37 am

My Alexa app often does not update my shopping list. Sometimes it will freeze and not accept any other input (such as changing tasks (such as going to home) until I reboot my iPhone (iOS 11.1.1; iPhone 7+). Any help would be appreciated

Title: Re: Alexa App (iPhone) does not update shopping list
Post by: IBM5081 on November 22, 2017, 09:55:18 am

I have the same problem (IOS 11.1.2 iPhone 6) with Shopping list. Two items added by voice to list with two existing items. Alexa correctly read back all 4 items but the iPhone app still showed only the existing two. After I power-cycled the phone, all 4 items were listed in the app. I deleted the last two and Alexa correctly told me that only the original two were now in the list. The app appeared to be "stuck" displaying the shopping list and allowed limited navigation, always returning to the initial 2-item shopping list until the power cycle.