Echo & Alexa Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: Bettina on February 08, 2018, 01:25:23 pm

Title: Cannot get prime music
Post by: Bettina on February 08, 2018, 01:25:23 pm
I am a prime subscriber and cannot get prime music through my echo  >:(
Title: Re: Cannot get prime music
Post by: tthoben on February 08, 2018, 07:52:37 pm
I am a prime subscriber and cannot get prime music through my echo  >:(

what's the error message from alexa? You should log into Amazon from PC and check your prime music subscription, echo/echo dot locations are set up properly. For e.g. if you subscribed to Amazon Music US but Echo/dot registered in UK (or vice versa), it won't work
Title: Re: Cannot get prime music
Post by: Alienmoon on February 12, 2018, 05:19:21 pm
I am a prime subscriber and cannot get prime music through my echo  >:(

The short answer is you can't have access to the Music Unlimited,... I was also under the impression that we could play music via Amazon if I was a Prime Member, however, Amazon wants even more money from you if you would like to play their music, I was really, really disappointed when I discovered this, even still, I'm in to minds of canceling my prime.


Moving on, If you download the Amazon music installer and uploaded your library you can play your own music via Alexa, furthermore, go to your Account on top right and click the drop-down menu and look for "Your Music" (Click, Your Music) Once there, do a search in the search bar at the top and you'll see some albums with a + sign,(When you Mouse over them) these you can add to your library to play via the Alexa device.

Good Luck
Title: Re: Cannot get prime music
Post by: AlexaEcho on February 25, 2018, 02:31:03 pm
I am a Prime member & able to play Prime music on all my Echos. I am not an unlimited member, so the choice is restricted a little. However, I also use a Plex hub for own my music to play on the Echos.
Title: Re: Cannot get prime music
Post by: Octavo on January 08, 2019, 05:58:46 am
I´m Prime, not unlimited, and each time I tell Alexa to play Prime Music, it says that I need the Subscription...
I have my prime with playlist and working in my PC
How do you get Alexa to play Prime Music without Unlimited?

PS: Perhaps it´s my country (Spain)?