Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: 1camray on March 04, 2017, 12:41:37 pm

Title: alexa with harmony hub
Post by: 1camray on March 04, 2017, 12:41:37 pm

I have been able to set up so Alexa, through harmony hub, will turn on TV, turn on DVR, and bring up the listing guide. After that, Alexa does not respond to commands like page up and down, channel up, channel back, exit guide, etc.

Also, the activities on the hub are called "watch TV" and "guide". Alexa will not do anything if I say those to commands, but works with "turn on TV".

I am a "near quadriplegic" and have just about lost all ability to operate a regular remote or smartphone to use with the hub. I need to get as many commands As possible set up with the echo.

Thanks in advance for the help

Title: Re: alexa with harmony hub
Post by: JiminSTLouis on March 04, 2017, 08:42:44 pm

I had the same issue until I set up the RED Harmony skill.  Then you have to say the command "Alexa, tell harmony to page up" or any other command. 

With just the BLUE Harmony skill, it had trouble recognizing a lot of commands. 

Title: Re: alexa with harmony hub
Post by: 1camray on March 05, 2017, 09:54:44 am

Thanks Jim, the red button is much better.