Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Pmlindell68 on March 06, 2018, 06:23:13 pm

Title: Connecting Echo to phone hot spot troubles
Post by: Pmlindell68 on March 06, 2018, 06:23:13 pm

At one point in time we had this working on my wife's phone and her echo.  She have the Alexa app on her phone and was able to use her phones hotspot for Alexa to connect to the internet.  Well she renamed her phones hotspot and since then it doesn't work.  It is a Samsung S7 edge.
So I went through the Alexa setup again and again.  And can get Alexa to use my phones hotspot to connect to but there is no option on her phone in the Alexa setup to us that phones hotspot and while setting it up using WiFi through my phones hotspot you can't even save her hotspot info for later selection once the initial setup is done.   Any idea? 

Title: Re: Connecting Echo to phone hot spot troubles
Post by: kevb on March 06, 2018, 06:35:53 pm

If I remember correctly, connect your phone to your wife's phone's hotspot, then try setting up the echo with your phone.

Title: Re: Connecting Echo to phone hot spot troubles
Post by: Pmlindell68 on March 06, 2018, 07:12:54 pm

Thanks, that was the ticket, works now.