Echo & Alexa Forums

General Category => Amazon Echo Discussion => Topic started by: Ron Alexa on January 25, 2017, 08:06:14 pm

Title: Alexa Will Not Play Just A Single Song by An Artist
Post by: Ron Alexa on January 25, 2017, 08:06:14 pm: I've had Alexa for about 10 days. At first, I could ask Alexa to
play a single song by an artist, and the song would play. The past
couple of days, I will ask Alexa to play that same song, and when
the song has finished, Alexa begins playing other songs by the same
artist. I know this seems trivial, but sometimes I want to only listen
to a particular song. If I tell Alexa to play songs by a certain artist,
then, of course, Alexa goes to the Shuffle Mode, which I understand.
How can I just have a single song play without automatically going
into Shuffle Mode after that song ends? I have tried commanding, "Turn Shuffle Off," and Alexa responds by saying Shuffle is off, but Shuffle
resumes after the one song. What am I doing wrong?
Thanks...
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: Dasym on January 26, 2017, 09:10:16 am: I've noticed this too. I think they must have changed the way it works. I wish they'd put it back to the way it was.
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: mariola on January 26, 2017, 01:56:56 pm: Yes! I just registered to reply to this, because it has been bothering me for the last day. Why did they make this change? It's TERRIBLE! >:(
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: Nubble on January 26, 2017, 07:57:40 pm: Everyone who wants this changed needs to contact Amazon! Make your voice heard!
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: Alpha Bitch on January 26, 2017, 11:06:26 pm: Quote from: Nubble on January 26, 2017, 07:57:40 pm
Everyone who wants this changed needs to contact Amazon! Make your voice heard!
Or CALL "customer tech support - 1-877-375-9365"
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: Ron Alexa on January 28, 2017, 02:35:05 pm: I did call Technical Support and was told that several people have reported this issue. They are working on a fix. I returned the unit, and a replacement arrived today. It's doing the same thing. Very frustrating. My neighbor has an Alexa Echo which she purchased in December, and it's working fine.
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: steking on January 28, 2017, 02:40:03 pm: Agreed, should go back to the way it was. I have two Echo Dot's and they are both doing the same thing. Once they set a behavior pattern, it should remain the same. I don't want the Echo to be training me. :'(
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: malliekm on January 29, 2017, 02:39:14 am: Yep, this just started with my Dots yesterday.
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: Dasym on February 01, 2017, 05:18:11 pm: Tonight it seems to have reverted to the way it was before. Anyone else noticed this?
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: mariola on February 02, 2017, 11:04:42 am: Quote from: Dasym on February 01, 2017, 05:18:11 pm
Tonight it seems to have reverted to the way it was before. Anyone else noticed this?

Yup! Seems to be fixed, hooray.
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: joshsimpson79 on February 02, 2017, 11:24:07 am: Quote from: mariola on February 02, 2017, 11:04:42 am
Quote from: Dasym on February 01, 2017, 05:18:11 pm
Tonight it seems to have reverted to the way it was before. Anyone else noticed this?

Yup! Seems to be fixed, hooray.

Good. I will check as well. I was noticing it had done this a couple of times, but I was busy with it in the background, so I didn't think TOO much about it.
Title: Re: Alexa Will Not Play Just A Single Song by An Artist
Post by: CChamp on February 03, 2017, 10:05:34 am: Mine is working OK as of this morning. :)