Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: t2jock on January 10, 2018, 03:52:05 am

Title: Updates Causing Missing Skills?
Post by: t2jock on January 10, 2018, 03:52:05 am

I know that I had a number of skills enabled, Calls and Messaging, Calendar for sure and maybe a couple more.  All of a sudden, they aren't there anymore.  I'm speculating that maybe a recent update caused them to be disabled.  Has anyone else encountered a similar issue?

Title: Re: Updates Causing Missing Skills?
Post by: kevb on January 10, 2018, 08:08:44 am

Are the skills still present in your app? Are you using more than one Amazon account with your device? If so, try changing accounts and see if that helps. If not, try resetting your echo or contact support.

Title: Re: Updates Causing Missing Skills?
Post by: renegade600 on January 10, 2018, 11:09:36 am

access you account with your computer and see if the skills are there.