Echo & Alexa Forums
General Category => Echo Technical Support => Topic started by: Silas on May 15, 2018, 02:14:51 pm
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Hi everyone!
Our new echo-tube arrived today, for now we weren't able to ask anything to Alexa, the following happens:
We connect the speaker and Alexa says it's connected, and when we ask a question, Alexa says: sorry, I can't understand you, please try again later. After a short time, when asked again, she says that the speakers aren't connected. We haven't been able to find a solution to this problem, and it's rather frustrating, so, can somebody help me out?
Thanks a lot in advance.
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Does Echo work fine without the added speakers in place How are speakers joined to Echo, wired wireless, BT?
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See if taking the voice training helps....
Voice Training (https://www.amazon.com/gp/help/customer/display.html?nodeId=201601940)