Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Dege on June 22, 2017, 02:37:22 pm

Title: How do I get Alexa to deregister a phone number for an account?
Post by: Dege on June 22, 2017, 02:37:22 pm

I registered my daughter's phone number under my  account.  I should have registered it under her account.  When registering her account, we get stopped because the phone number is still registered to my account.  any ideas?

Title: Re: How do I get Alexa to deregister a phone number for an account?
Post by: mike27oct on June 22, 2017, 03:02:57 pm

In the forum you placed your message is the following post at the very top:

http://www.echotalk.org/index.php/topic,87.0.html

Call them and hash it out with their support.