Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: ChrisTheodore on December 13, 2017, 05:54:36 pm

Title: Echo turns off after 90 minutes
Post by: ChrisTheodore on December 13, 2017, 05:54:36 pm

Hope someone here can help me as Amazon Support is clueless on this issue;

I have an Echo and Echo Dot.  If I say 'Alexa play Spa Radio on Pandora' - it tunes in and works fine but after 90 minutes Echo turns off but itself.

Yesterday Amazon pushed down a sftwr update to the Echo Dot and it seemed to clear up the problem but today when I tuned into the same station and was away for 3+ hours it (Echo) was off when I returned. 

Anyone else experiencing this issue with Dot of Echo?

Thanks,

Chris

Title: Re: Echo turns off after 90 minutes
Post by: Alpha Bitch on December 14, 2017, 12:55:34 pm

Disconnect the Echo for 5 minutes.  See if this clears up your issue.

Quote

Yesterday Amazon pushed down a sftwr update to the Echo Dot

How do you know this?