Echo & Alexa Forums

General Category => Amazon Echo Discussion => Topic started by: lostsoul62 on July 24, 2016, 10:10:21 am

Title: Can't understand
Post by: lostsoul62 on July 24, 2016, 10:10:21 am

I speak in a clear voice but Echo she can't understand the question. Weather and time is about all she knows. So do I need to up load something because I did an install yesterday to get her on my network?

Title: Re: Can't understand
Post by: DParker on July 24, 2016, 10:18:13 am

Quote from: lostsoul62 on July 24, 2016, 10:10:21 am

I speak in a clear voice but Echo she can't understand the question. Weather and time is about all she knows. So do I need to up load something because I did an install yesterday to get her on my network?

What do you mean by, "I did an install yesterday to get her on my network"?

Title: Re: Can't understand
Post by: lostsoul62 on July 24, 2016, 11:43:17 am

 I have a new modem:router from Cox so I had to get all my computers tables and Echo on the new Modem:router and in do so I had to use my Fire table to update echo

Title: Re: Can't understand
Post by: DParker on July 24, 2016, 11:57:57 am

Just out of curiosity, us English not your primary language?  If so, do you speak it with an accent?  That could well be tripping Alexa up.

Title: Re: Can't understand
Post by: renegade600 on July 24, 2016, 04:49:01 pm

you really are not saying what you are using the echo for.  do you have any home automation devices connected to it, like lights, thermostat, other?  If so, are you using the same login info on your new modem/router?  If not, then try the voice training on the echo.