Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Bmac1x on August 08, 2017, 09:23:37 pm

Title: Request mode
Post by: Bmac1x on August 08, 2017, 09:23:37 pm

when i ask Alexa to change the volume she says: "this device is in the mode that does not accept requests, please change it's mode in the Harmony app or on the device".     i can't find anything that says Request mode anywhere..... please help.

Title: Re: Request mode
Post by: jwlv on August 09, 2017, 12:43:29 am

I'm guessing that it means the mode that Harmony "thinks" your TV/device is in is the OFF mode.

Title: Re: Request mode
Post by: Bmac1x on August 11, 2017, 12:52:10 am

where / how do i change it?