Echo & Alexa Forums
General Category => Amazon Echo Discussion => Topic started by: TheWaltonMystic on March 23, 2019, 03:45:31 pm
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I have a multi-room music group set up called "Everywhere". This has worked well until the past few week, when only some of the devices work.
I decided to delete the group and re-create it from scratch. I create the new group, all four devices appear. As soon as I select one of the four devices, the other three set to "Device Unavailable" and I am unable to select and re-create the group.
Any help/guidance would be appreciated.
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Works fine for me.
Are you sure you are creating a multi room music group (3rd option in the android app), and not a 'regular' group or smart group?
If so, what have you tried yet debugging-wise? Turned on and off phone, router, all echos? Made smaller groups to find out which device is acting up? Are you using the website, android or ios app?
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Something happened right after the first of the year. For me Alexa as a whole got real dumb compared to before Christmas. I ask questions or for things and I get the "I don't know about that" or just the dump tone. I heard they over sold their server capability and are having problems all over the World.
Right now I am so turned off by the platform. Google Assistant is proving to be billion fold better now. I hope things look up, I bought a ton of these for Christmas and right now can't use them. The whole set up proposition is now very user-unfriendly and illogical. What I bought mine for was supposedly possible before Christmas. Now that I am try to do it, it won't allow me to set it up that way. Just like your "Everywhere Group" and once a device is added, you can add any others. Somethings wrong somewhere . . .
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I seemed to have found a workaround. This what I did.
- Power down router
- Unplugged all devices
- Waited 5 minutes
- Repowered router
- Repowered all devices
- Went to recreate Evereywhere group. Same problem but saved the ones I could
- Once saved. I returned to the list and added the devices that said they were previously "Unavailable"
- Resaved group
Not Ideal, but I have the group back up and running now
I have a multi-room music group set up called "Everywhere". This has worked well until the past few week, when only some of the devices work.
I decided to delete the group and re-create it from scratch. I create the new group, all four devices appear. As soon as I select one of the four devices, the other three set to "Device Unavailable" and I am unable to select and re-create the group.
Any help/guidance would be appreciated.
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The usual reason for this problem is that your devices aren't all on the same network - some on 2.4 GHz, others on 5GHz. I had to split my network with separate SSIDs to force all on to 2.4.