Echo & Alexa Forums

General Category => Amazon Echo Discussion => Topic started by: Jazz on April 01, 2016, 11:40:00 am

Title: Unable to use alexa app on Echo
Post by: Jazz on April 01, 2016, 11:40:00 am

Please, Can anyone help me out I'm having issues accessing my Alexa app using My Echo. I have recently ordered Echo Dot. it is yet to be received, I feel the issue has started one when the order was placed for Echo Dot. Please help me.  :'( :'( :'(

Title: Re: Unable to use alexa app on Echo
Post by: RadYOacTiVe on April 01, 2016, 11:42:38 am

You can't use the app without the echo.   The setup is to plug in the echo then open the app.   The app should discover the echo then walk through the setup. 

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Title: Re: Unable to use alexa app on Echo
Post by: DParker on April 01, 2016, 02:08:14 pm

Quote from: Jazz on April 01, 2016, 11:40:00 am

Please, Can anyone help me out I'm having issues accessing my Alexa app using My Echo. I have recently ordered Echo Dot. it is yet to be received, I feel the issue has started one when the order was placed for Echo Dot. Please help me.  :'( :'( :'(

What exactly do you mean by "accessing" the app using your Echo?  What is it that you're trying to do?