Echo & Alexa Forums
General Category => Echo Technical Support => Topic started by: Dazzerbone2003 on January 12, 2017, 05:11:16 pm
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Hi everyone. Alexa today no longer let's me dim the lights. I am able turn them on and off but won't recognise my dim command I have always used ("alexa, dim the lights to 30%) I use samsung smartthings and have called my device name "the lights" always worked up till now, even recognising what I am saying correctly when I see what questions I have asked in the app.
She just replies with, "Please try again with the device name and setting". I have reset the dot, removed the SmartThings device and reinstalled it. Still no joy. Any ideas?
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Have you done any voice training?
My Alexa ignores the word the
I find Alexa will respond in my case to room light, room lights, room lamp, room lamps the same with or with out using "the" but I have yet to do any training.
The word "the" might be what is causing the issue try changing that to or add "room name" ;)
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Hi Dazzerbone, thank you for your post, I don't feel lonely anymore!
I have exactly the same problem than you since a few days. I was controlling two LightWaveRF dimmer switches through an echo group and dimming is no longer working. I have tried to remove groups, devices, skill...I have not managed to make it work again. I am still able to turn the lights on/off but when I use the command "dim" or "set" I am either asked to specify the name of the device (I have a very clean list there can't be a missunderstanding) or I am told that this action is not working on device "all lights".
To reply to tuicemen, I have checked the history requests to Alexa and she definitively understand each word I say.
Are we only two to face this issue? Any idea would be welcome to fix this!
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Users on another forum reported that Alexa no longer understands "per cent". You now have to say "(Turjn on) Lounge 50", for example, to get 50% brightness. This works for me.
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Getting the same issue - leaving out "percent" does indeed seem to fix it, but "dim the bedroom light to 50 percent" still works occasionally too.
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I've had problems with one particular light today (Hue White). Even a new IFTTT applet wouldn't give me the right brightness. I had to use the Hue app on my phone. Other lights (White Ambience) seem to be OK - so far.