Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: John54 on November 18, 2016, 02:42:57 am

Title: Echo Dot stop playing after 5 minutes
Post by: John54 on November 18, 2016, 02:42:57 am
My echo dot stop working after 5 minutes. Unplug from the power and then connect the power and it works straight away. Any idea what going wrong
Title: Re: Echo Dot stop playing after 5 minutes
Post by: DParker on November 18, 2016, 08:04:35 am
Your thread title says it stops "playing" after 5 minutes (suggesting a music playback issue), but your post says it stops "working" (suggesting a more general failure).  What is the exact problem you're having?
Title: Re: Echo Dot stop playing after 5 minutes
Post by: John54 on November 19, 2016, 11:16:24 am
Sorted.  It was my broadband cut out. Thanks Amazon for your help and quick response