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Alexa not recognising / not reacting on command any more

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mikee123

Alexa not recognising / not reacting on command any more
« on: August 17, 2016, 06:17:06 am »
I am using Alexa to control my Homeseer system. One of the commands I use daily is 'Alexa, turn on Mike'. It used to recognise it nearly 100% of the time, absolutely perfect. Now, since a few days, when I give the same command, Alexa just goes 'bling' after the command, and the blue light ring on the top turns off. No other response or reaction. I do have this very occasionally on other things I ask Alexa, not related to Homeseer. When I look in the app or on the Alexa website, I cannot see any record of that command.
« Last Edit: August 18, 2016, 02:46:14 am by mikee123 »

lazarustx

Re: Alexa not recognising / not reacting on command any more
« Reply #1 on: August 22, 2016, 10:30:50 am »
I use a WINK Hub and she's begun doing this as well.  I've had to put her in Discovery mode and things seem to align themselves for some time.....Good luck.

mike27oct

Re: Alexa not recognising / not reacting on command any more
« Reply #2 on: August 22, 2016, 03:11:19 pm »
Maybe it is the spelling; the abbreviation for microphone is not Mike, it is mic.
Just kidding, but seriously, try saying microphone instead of mic, and see if that helps.

Offline kevb

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Re: Alexa not recognising / not reacting on command any more
« Reply #3 on: August 22, 2016, 11:23:18 pm »
Mikee123, how's Homeseer working for you? I recognize your name from another forum. Don't mean to hijack the thread, just curious.

mikee123

Re: Alexa not recognising / not reacting on command any more
« Reply #4 on: August 23, 2016, 03:01:05 am »
kevb, absolutely love Homeseer. Its not perfect, but so much better than Vera. Within 3 months I have recreated my Vera system with all the logic, and even gone way beyond in terms of logic. Everything is so easy, things work a lot more reliable. StellaZ's don't drop off the system every few weeks, my Remotec AC controller can access all the functions now, that's just a few examples.

Going back to the Mike for Alexa, its not meant as microphone. Turn on Mike turns my lounge lights to setting 'Mike'. I have thought of changing it. But I had the same for my wifes setting. It was called 'Just'. It worked fine for weeks, then stopped working. I have changed it to 'Justine' and that's working - for now. I was just trying to get to the bottom of it rather than keep changing device names as a temporary fix

mike27oct

Re: Alexa not recognising / not reacting on command any more
« Reply #5 on: August 23, 2016, 01:17:22 pm »
There are just too many "Mikes" in the world! :D