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HELP - echo stop playing music after few songs

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DoubleDAZ

Re: HELP - echo stop playing music after few songs
« Reply #15 on: November 30, 2018, 12:12:19 pm »
We just got an Echo Show for an early Christmas present. Until now we've been listening to SiriusXM for 3-4 hours each day via Sonos speakers in 2 rooms with no problems. We've also listened via Echo speakers in other individual rooms at times, also without problems. However, now we use the Echo Show and 2 Echo speakers as a "Home" Group for our main listening and the Sonos speakers are now in individual rooms. The Sonos still play uninterrupted, but the Echo Show in the Home Group stops playing intermittently. It plays again after I tell Alexa to "Play SiriusXM on Home Group". The time between interruptions varies, some days it won't get interrupted at all. Since I have no idea how the Skills work, I don't know if it's a Show problem, a server problem, a skills problem or something else. I rule out a network problem because my modem/router setup hasn't changed and I had no problems prior to adding the Show to the mix. If it continues, I guess I'll have to request a replacement.