so my mother has dementia so teaching her new things is almost impossible she has learned to use alexa though to play music problem is if alexa volume is to low she will say "alexa louder" and that only increases the volume like 10 % or something. so first i downloaded alexa app on my pc and apparently you can't add routines on the pc app? what is the deal with that ? seems pretty stupid regardless if i use my phone to make a new routine it wont let me use the word louder as the "when" part of the routine im assuming its because it is already a skill or a routine or something by default. any one have any idea how i can changer "alexa louder" to just make the volume 100%?