Get CPR certified in 30 minutes at CPR Test Center.
Echo & Alexa Forums

alexa app missing items

0 Members and 1 Guest are viewing this topic.

alexa app missing items
« on: December 23, 2023, 08:36:15 am »
Since they changed the app on ios I can no longer find my Groups or my Scenes.  If I go to try to add a group they sort of show up but I can't just find them neither in devices or settings.  I thought about deleting the app and reinstalling but is all my settings backed up in the cloud or do I have to redo everything?

Re: alexa app missing items
« Reply #1 on: December 23, 2023, 09:36:52 am »
For Groups you need to go to the the new "Devices" page and up in the top right corner is "See More".  That will take you to the old-style "Groups" page where you can add groups etc.

"Scenes" on the other hand have gone missing.  I'm finding that if I add scenes to a room or zone in the Philips Hue App, they will eventually show up in Alexa.  I have not tried removing a scene.  The only way you can get at Scenes in Alexa, at the moment, is to add one as a line item in a routine.

To get them to bring back the "Scenes" page everyone needs to go to the "Help & Feedback" page in the Alexa App and use the "email" option, as they don't pay any attention to these or other forums.


Re: alexa app missing items
« Reply #2 on: December 26, 2023, 07:47:26 am »