Alexy / Somfy - Roller shutter moves down instead of up

[gONZOOOOx]

Hello everyone,

I have integrated my roller shutters into the Alexa app via the Somfy Skill and the Connexoon Box. Using a routine or the phrase "Alexa, open dining room", the roller shutter for the dining room should be set to "opening level 100".

However, if the roller shutter is only halfway down/up, the roller shutter is moved down instead of up, even though the command "Alexa, open dining room" was given.

Does anyone know the problem and can it be fixed somehow?

Many greetings

[renegade600]

that does not sound like an alexa problem.   Might want to check with the skill developer about this.