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Update news

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Update news
« on: September 14, 2022, 07:06:16 pm »
Got the following today in an email. Thought others might want to see it in case they missed the email:

Dear Customer,

We're contacting you regarding your Echo Dot.

A recent software update may have inadvertently turned off an optional feature known as "Follow Up Mode." The feature opens the microphone for a few seconds after Alexa responds to your request, allowing you to ask a follow-up question without having to say the wake word. If you wish to re-enable this feature, just ask Alexa to "Turn on Follow-Up Mode."

For additional information and instructions to turn this mode on via the Alexa App, please see this help page: https://www.amazon.com/gp/help/customer/display.html?nodeId=202201630.

Please accept our sincere apologies for any inconvenience caused by the software update.

Sincerely,

Alexa Customer Service
2 Echo Dots 2nd gen
2 echo dots gen 3 (no clock) -2 Echo Dot 3rd gen with Clock
1 echo dot Gen 4 with clock
1 Echo Spot
4 10" Fire Tablets
1 15' Echo show
23 Hue Lights 1 Hue bridge - 1 Amazon Smart plug outlet
One Ring Doorbell Pro
4 cell phones with Alexa app installed!
You should see My Apple Device List!

Re: Update news
« Reply #1 on: September 14, 2022, 08:15:16 pm »
I did not get the email.  Interesting that none of the tech sites have said anything about this.   There is usually something about update failures like this posted.