Echo & Alexa User Discussions and Support Forums

When a person is not breathing, permanent brain damage begins after 4 minutes and death in 6 minutes after that. Can you count on help arriving before that time? Learning proper CPR techniques is easy and you can learn it in 30 minutes at CPR Test Center.

Can't add my wife's contact to Echo Show

0 Members and 1 Guest are viewing this topic.

Can't add my wife's contact to Echo Show
« on: December 27, 2020, 11:23:37 am »
We just purchased an Echo Show 3 weeks ago. I've been trying to add my wife as one of the contacts so she can drop in on the Echo Show. Whenever I add her card, it shows this in the "People who can drop in" settings.

https://share.getcloudapp.com/nOuDKvPN

However, her name is Kathy. I don't understand why it's showing "Cell Phone's Home" Any ideas. I was able to add another friend across the country with no problem.

Thanks for any insight you might have. This has been baffling me for 3 weeks.

Offline jwlv

  • *
  • 1278
Re: Can't add my wife's contact to Echo Show
« Reply #1 on: December 28, 2020, 12:46:29 am »
Probably at some point in time, your wife's phone number was given the name Cell Phone's Home.

The good news is you can change and edit contact names.
See this article for instructions:

https://www.lifewire.com/how-to-add-contacts-to-alexa-4175201
(scroll down about 2 or 3 pages for the section called "How to Edit Your Alexa Contact List")

Re: Can't add my wife's contact to Echo Show
« Reply #2 on: December 31, 2020, 08:49:17 am »
If you open the alexa phone app the contact can be edited in there