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Alexa can tune to a channel number, but not a network name

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Alexa can tune to a channel number, but not a network name
« on: February 09, 2020, 09:23:36 pm »
I tried rebooting everything, and the same thing happens. If I say,
"Alexa tune to channel 6", she does so. If I say,
"Alexa tune to ABC", she says "tuning to abc on fios. i couldnt find that on fios"

Any ideas? Thanks!

Re: Alexa can tune to a channel number, but not a network name
« Reply #1 on: February 10, 2020, 05:26:15 am »
 you really did not say what you are trying to do.  are you trying to get the local abc streaming station or the news?

Re: Alexa can tune to a channel number, but not a network name
« Reply #2 on: February 13, 2020, 01:16:23 am »
Sorry, I did not mention some stuff :-[
I've setup the fios skill for Alexa.

She will correctly tune my fios box to a given channel number, but she cannot tune to a network name.

Re: Alexa can tune to a channel number, but not a network name
« Reply #3 on: February 13, 2020, 04:51:36 am »
abc might be too generic since a lot of channels share the name. 

Offline jwlv

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Re: Alexa can tune to a channel number, but not a network name
« Reply #4 on: February 13, 2020, 02:49:19 pm »
According to the FIOS skill, you should be able to ask for a station by name. In fact, the skill description gave a samples of what you could say, "Alexa, switch to CNN" and "Alexa, go to NBC" and "Alexa, change to channel 899."

Maybe it just has trouble with ABC. Try some other station names such as the samples above.

One thing to note, your command was "tune to xxxx" and the sample commands from the skill description is "switch to xxxx", "go to xxxx", and "change to xxxx." I don't know if that makes any difference. It shouldn't, but who knows.

Re: Alexa can tune to a channel number, but not a network name
« Reply #5 on: February 13, 2020, 04:59:22 pm »
Thanks for the responses. I've tried those other commands along with a dozen network names.

It's like when your browser doesn't understand a URL because of a DNS problem. A URL with numbers only will work, so long as it's a valid address. But without the mapping from name to number, it cannot work.

It's also unusual that no one else seems to have this problem (based on Google searches)
« Last Edit: February 13, 2020, 05:00:57 pm by unconscious »

Re: Alexa can tune to a channel number, but not a network name
« Reply #6 on: February 16, 2020, 05:48:49 pm »
I tried many other networks, and so far Alexa will recognize and tune only to  WGN.

For other networks, Alexa will acknowlege the network you mention, tell you what is currently playing (often incorrectly), and say "I couldn't find that on FIOS", even though a real network with what is currently playing is relayed.

She can pause and play live video properly.

I renamed the fios box from unknown_fios_device to Living-Room; same results.