Echo & Alexa User Discussions and Support Forums

When a person is not breathing, permanent brain damage begins after 4 minutes and death in 6 minutes after that. Can you count on help arriving before that time? Learning proper CPR techniques is easy and you can learn it in 30 minutes at CPR Test Center.

Alexa, Learn my voice not working on some devices

0 Members and 1 Guest are viewing this topic.

Offline Hex

Alexa, Learn my voice not working on some devices
« on: November 07, 2019, 07:50:16 pm »
I have 4 mobile phones, all connected to the same Amazon Alexa account. Each of these can see the same devices and everything works fine except for the voice profiles.

On 2 of the mobiles, if i say to alexa (via the mobile or device) "Alexa, learn my voice", it works and starts the process. As soon as I try this on 2 of the other devices (or mobiles), I get the typical error of "At this time, i'm having trouble learning your voice".

I've checked these mobiles, and they all look to be identical. I assume it must be a location issue but can't figure out where to find this as I've compared phones and settings within the Amazon Alexa app.

Could someone PLEASE help, i'm going crazy here!

Thanks