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Echo & Alexa Forums

Alexa won’t work

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Jamie

Alexa won’t work
« on: November 06, 2019, 06:42:58 pm »
So my 1st generation Alexa has solid blue light and even after trying to reset it won’t work please help if u can!

Laurel

Re: Alexa won’t work
« Reply #1 on: November 08, 2019, 01:48:16 pm »
Jamie how about asking the help person at Amazon Alexa?  I don't know an answer other than re-setting it and it sounds like you did that.