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Alexa won’t control lights after power outage

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Clemdog

Alexa won’t control lights after power outage
« on: November 03, 2019, 09:04:41 pm »
Near the CA wildfires last week and was without power for a day and a half. When power was restored several of my Philips lights won’t work via Alexa. 1 works and 3 don’t...

It says “I had trouble communicating with provider. Check your device’s network connection and power supply.”

Ive tried everything including deleting and reinstalling lights.

HELP!
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billbudd

Re: Alexa won’t control lights after power outage
« Reply #1 on: November 04, 2019, 10:02:58 am »
I guess you have tried re-booting the hub.  You may have to reset the hub to factory settings.
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Offline renegade600

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Re: Alexa won’t control lights after power outage
« Reply #2 on: November 04, 2019, 05:11:30 pm »
does the lights work with the hue app?
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Clemdog

Re: Alexa won’t control lights after power outage
« Reply #3 on: November 05, 2019, 12:49:03 am »
Rebooting the hub seems to have worked.

Thanks all.
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