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Alexa won't respond when playing music

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JazzcatCB

Alexa won't respond when playing music
« on: July 24, 2019, 01:29:26 am »
I just got an Echo Dot. When I tell Alexa to play music then try to interrupt by saying "Alexa" she ignores me. The only way I can get her to respond is to pause the music on my phone. How do I fix this?

mike27oct

Re: Alexa won't respond when playing music
« Reply #1 on: July 24, 2019, 03:12:55 am »
Keep the volume of the dot at a lower level!

Re: Alexa won't respond when playing music
« Reply #2 on: July 24, 2019, 12:16:33 pm »
I just got an Echo Dot. When I tell Alexa to play music then try to interrupt by saying "Alexa" she ignores me. The only way I can get her to respond is to pause the music on my phone. How do I fix this?

that is why I use bluetooth and have the speaker across the room. it is not that alexa ignores you, it is just that it cannot hear all the time when music is too loud. 

Re: Alexa won't respond when playing music
« Reply #3 on: July 28, 2019, 01:40:39 am »
I just got an Echo Dot. When I tell Alexa to play music then try to interrupt by saying "Alexa" she ignores me. The only way I can get her to respond is to pause the music on my phone. How do I fix this?

that is why I use bluetooth and have the speaker across the room. it is not that alexa ignores you, it is just that it cannot hear all the time when music is too loud.

That's what I did to fix it.