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Connected to Outlook 365, but Echo sees nothing in calendar

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Connected to Outlook 365, but Echo sees nothing in calendar
« on: April 11, 2019, 10:08:59 pm »
Hi,

I installed my first Echo. I went into the Alexa app on my phone and connected the Email and Calendar to my Office 365 account.  If I ask Alexa what is on my Calendar, the answer is always "Nothing".  I had Alexa add something to my calendar, gave date, time and topic.  Alexa said OK.  Nothing ever appears in my Outlook Calendar.

Any ideas?

thanks,
Sean

Offline jwlv

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Re: Connected to Outlook 365, but Echo sees nothing in calendar
« Reply #1 on: April 11, 2019, 10:46:27 pm »
Account linking, such as email and calendars, don't usually happen instantly. How long have you waited? Also, on your Office 365 account did you give Amazon/Alexa the necessary permissions?

Re: Connected to Outlook 365, but Echo sees nothing in calendar
« Reply #2 on: April 12, 2019, 02:34:09 am »
Thanks for the response.

I waited 24 hours.  I un-linked and re-linked (3 times).  I checked Office 365 Admin, Alexa has full permissions. 

The Echo also says no new email when there is email pending.

I am kind of disappointed.  I hate to have to send it back, but if it can't connect I don't want it.