Echo & Alexa User Discussions and Support Forums

When a person is not breathing, permanent brain damage begins after 4 minutes and death in 6 minutes after that. Can you count on help arriving before that time? Learning proper CPR techniques is easy and you can learn it in 30 minutes at CPR Test Center.

Alexa not discovering Harmony devices

0 Members and 1 Guest are viewing this topic.

Alexa not discovering Harmony devices
« on: April 09, 2019, 09:43:48 am »
Here is my setup -
 
Harmony Hub & Elite remote
LG TV1 (2016)
LG TV2 (2018)
Verizon set up box (VMS 4100)

The hub and alexa are on 2.4 GHz on a Asus router. I have added activities and favorites on TV1 and enabled Blue Harmony skill on Alexa. Upon linking on Alexa and discovery, all the activities and favorites are available under scenes under Alexa and working properly though Harmony and Echo voice control. However I don't see the above 3 devices on Alexa and therefore unable to control them individually (power, volume etc.). I have tried unlinking and linking with Alexa, resetting hub. But nothing seems to work. Any ideas?

Re: Alexa not discovering Harmony devices
« Reply #1 on: April 09, 2019, 10:21:29 am »
I'm presuming the harmony hub is your first harmony remote, right?

Logitech Harmony doesn't work with 'devices', it works with 'activities', so why would you expect your devices to show up in alexa?
You really need to stop thinking about controlling your devices individually, and create activities for thing you want to do, like Watch TV, Watch Movie, etc. And use volume control for THAT activity.
Do not use the 'devices' tab in the app to control volume and such, that tab is only meant for adding/deleting devices and for troubleshooting really. When you buy a Harmony remote, ANY Harmony remote, you need to let go of that way of thinking. Any harmony remote that doesn't have the hub wouldn't even let you, at all.
My Alexa stuff:
Echo Show, Echo Spot, 4 Echo Dots, Fire TV, Fire tablet,
Vobot Alarmclock, Logitech Harmony Hub, house full of Hue lights,
Ring 1+2 doorbells, Tado smart thermostat, Plex server.